OneDeGo's Helpdesk system is so fast an efficient! I logged a call at lunch time, and they called me back that evening with an answer for my problem!

J. Stevenson, Warrington

Helpdesk System
If you have an issue with your computer system, we assure you peace of mind with our Helpdesk Logging System.
In order to access our Helpdesk System, you must register on the system. Registration is free, but please be aware that we have two categories of customer on our Helpdesk System, PaidCustomers and FreeCustomers. As you would expect, our PaidCustomers must be our priority. All issues which require technical assistance from a OneDeGo Information & Media Solutions must be logged via the Helpdesk.
Our Sevice Level Agreements.

Knowledge Base
The OneDeGo Information & Media Solutions Knowledge Base contains a vast amount of information on computer issues, and this is increasing all the time! If you have a question about Information Technology that you need answering, why not consult the knowledge base..

Launch The Support Centre

Customer Discussion Forum
In order to become a true support centre, and discussion centre for the world market, it is essential for us to carry a Discussion Forum. The forum is accessible to all, and is a free subscription service to OneDeGo Information & Media Solutions guests. Please be aware that there are areas on the forum exclusively for PaidCustomers to check up on their support requests. The discussion forum is to discuss our markets in general, and even to learn about the latest up and coming technologies as we hear of them!

This forum is designed to give our customers a place to discuss their issues. If you require support from OneDeGo Information & Media Solutions, you may do so via the Helpdesk System

Launch The Discussion Forums

Fed Up of Staring into space?
Are you fed up of staring into Cyberspace and becoming lost by www's and p2p's. Let us help. OneDeGo's Comprehensive Internet Training Course is designed to help you understand the internet better. If you want more details, contact us through the contacts section.

I was having real trouble with the use of a PC. I knew how to switch it on, but that was about it. I called OneDeGo and had a few lessons on how to use my PC. Now I feel much better about my PC!

P. Wantage, St Helens.

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